More than 98% of BMAG policyholders would recommend us based on our claims service.
Our commitment to service
Sustaining a loss to your business can be stressful. BMAG offers a seamless claim process designed to get you back to full operations quickly. That is the main way in which we fulfill our claims promise and another example of our dedication to continuously improving the customer experience.
You have several convenient ways to report a claim: online, email, phone, and fax. We strive to contact you the same day you report your claim and inspect damages within 48 hours of the loss being reported.
Our operators are available 24 hours a day, 7 days a week, 365 days a year, because sometimes accidents occur outside of normal business hours. When you need to report a claim, you will speak with someone eager to assist.
Don’t take our word for it, 98.6% of our customers would recommend BMAG to their colleagues.
We are local!
Three regional claim offices provide local, knowledgeable claim representatives and specialists. We understand the environment where you do business. With local access, you can be assured your claim will be resolved by a professional who understands your business environment. Our local service can help you operate your business while we work with you to resolve your claim.