We could spend a lot of time telling you about our customer service, but we’d rather let our customers do that for you.
98.6% of customers surveyed in 2017 following a claim experience would recommend BMAG to colleagues for their insurance needs. And we continue to work on improving that percentage, because we care about the people we serve.
Some testimonials from our recent customer satisfaction survey:
“The claim could not have been handled any better, the service was outstanding.”
“The settlement amount was very fair.”
“The service was flawless.”
“They did a very good job and I would recommend them to anybody.”
“Berkley Mid-Atlantic is reliable and we can count on them.”
“Berkley Mid-Atlantic Group did a great job and the communication was outstanding.”
“The claim representative was very courteous and handled our claim quicker than I anticipated.”