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VISION STATEMENT

By exceeding expectations, we will be the regional commercial lines insurance company of choice for our independent agents. As an Underwriting Company, we will generate superior rates of return by providing an array of products and services responsive to the needs of our customers.

CORE VALUES

TRUST We believe the best decisions are those made closest to the customer and trust each other to do the right thing. We assume positive intent with each other and our business partners, and believe in continuous improvement fostered by open communication and the ability to chal- lenge ideas and the status quo.	AGILITY We actively listen and respond promptly to the needs of our customers. We seek new opportuni- ties which enhance the value of our company. We encourage entrepreneurial thinking and achieve our objectives through proper execution and a focus on results.
INTEGRITY We conduct ourselves in a manner above re- proach. We approach all business dealings in a fair and equitable manner and always abide by our corporate code of ethics.	EXCELLENCE We are a learning organization fostering an environment that encourages growth and devel- opment. We recognize and reward excellence in performance, celebrate our successes, and foster a "can do" attitude.

Living these shared values enables us to fulfill our commit-
ments to one another, our policyholders, our agents, our
stockholders and our communities.